If you need to re-make a security user, you can follow the steps below. This might be necessary if the username was misspelled or if their name has changed.
| Important: Deleting a security user who has logged in will negatively impact the audit system capability in Infinity. |
- Click on the Security Management module from the menu on the left side of Infinity’s main screen.
- Right-click over the current user's name.
- Choose the option to Copy to New User.
- This will open the new user window. Enter the name for the user into the User Name field. We recommend that the username here is in the format of firstname.lastname, with a period separating the names.
- Click the drop-down menu for Employee Number to select the new employee’s number. Alternatively, you can type the number here to locate the employee in the list.
- Enter a password into the ‘Password’ and ‘Confirm Password’ fields, ensuring that they match. There are no limitations for entering a password on this screen, so it can be any length.
- Verify that "Full" is selected in the license drop-down.
- Optionally, you may check any of the boxes at the bottom of the window.
- Click the Create button to save the new user.
- You will receive a popup message alerting you that the employee has been set with another security profile. Click OK to continue.
If The User Has Logged In Before
- Right-click over the incorrect username.
- Choose the option to Disable Account
| Important: Deleting a security user who has logged in will negatively impact the audit system capability in Infinity. |
- Contact the support team to have the NT username corrected, if necessary.
If The User Has Never Logged In
- Right-click over the incorrect username.
- Choose the option to Delete the (incorrect) security user.
- Contact the support team to have the NT username corrected, if necessary.