This article provides a walkthrough of the steps to take when requesting a correction or change to an existing form. If you are looking to submit a new form, please follow the New Form Process.
If you need an update to an existing form, you can submit these requests by going to https://motilitysoftware.com/forms-request/
Form Change Process
- Enter all information on the first page. This is critical so that your form or correction is processed for the correct business and location.
- If this form does not exist in any previous iteration for your business, please follow the New Form Process. If this form has a previous version, revision or iteration, select the form correction option.
- Select the Next button to move to the following screen. (This will skip step 2, which is for new form submissions.)
- Enter the full form name.
- If the form will expire on a future date, enter that date into the expiration field. Otherwise, leave this field blank.
- Type in an explanation of the issue on the form. For example, you could include the field name, error in calculation, or area of concern.
- Type in an explanation of what is expected in the area or field of concern.
- Upload a screenshot or scanned image of the form. We recommend highlighting the area of concern, as long as it does not affect the readability of the form.
- Select the Next button to continue.
- Complete the Captcha.
- Select the Submit button. This creates a case for your form with our forms department. Please retain a copy of the email confirmation that you receive, as you will want to reference the case number if you contact us with further questions about the form.