This document will walk you through the process of dispatching work to your Mechanics in the Infinity Software. There are multiple ways to assign a repair to a specific Mechanic.
Assign Individual Jobs from Invoice
Assign Multiple Jobs from Invoice
Assign Individual Jobs from Invoice
This is the most common method used to dispatch work to mechanics.
From the service RO, click on the repair line you want to assign.
Below the cause and correction section is the labor time summary section. To assign a mechanic to a single job, choose the Add Mechanic button. This will add a new line to the table where you can choose the mechanic.
Schedule Jobs
Assign Multiple Jobs from Invoice
To assign one or more jobs to a mechanic, select the Apply Mechanic to Jobs button, found under the job or repair list list on the repair order. This will open the Apply Mechanic to Multiple Jobs window.
Select your Mechanic from the drop down in the top left.
Select the repair(s) you want to assign to the mechanic. Optionally, you can use the Select All button to choose all the jobs at once.
Click the Update button to complete assigning the job(s).
You can also assign one mechanic to one job then, click save and launch the assign tool again and assign the other repair(s) to a different Mechanic.