This glossary is broken down alphabetically. These terms can be found within the program and are listed for clarification purposes.
| Acc. | Accessory Tab |
| Acct | Account Number |
| ACV | Actual Cash Value |
| AD | Active Directory, a Windows tool to manage user licenses. Also referred to as NT. |
| Addtl | Additional |
| Admin | Administrator |
| AH | Accident Health |
| AJ | All Journals |
| Alt | Alternative |
| AP | Accounts Payable |
| AR | Accounts Receivable |
| Assoc Entity | Co-buyer (for customer entity) or employee (for company entity) |
| AUTO | Automatic |
| B. Order | Buyers Order Tab. Also called ‘salesman quote’ |
| BDC | Business Development Center |
| Calc Type | Calculation type |
| Co | Company Location |
| Comm. | Commissions Tab |
| Comp | Comparisons Tab |
| Cost CB | Cost Charge Back Amount |
| CRM | Customer Relationship Management, used to enter customer information |
| Cur Loc | Current Location |
| D/S | Drop Ship/direct shipment from vendor to consumer |
| Dept | Department |
| Disc | Disclosure |
| DL # | Driver's License Number |
| DNC | Do Not Call, referencing the national Do Not Call registry |
| Doc | Document |
| DR | Disaster Recovery |
| Emp | Employee |
| Entity # | Entity number, a unique number generated by the program to identify the entity |
| Entity Ref | Entity reference |
| ESP | Equity Savings Program |
| Ex (or EXP) | Expiration |
| Ext | Phone Extension |
| EXT. Amt. | Extended Amount, the price per item multiplied by the quantity. |
| EXT. Cost | Extended Cost, the cost per item multiplied by the quantity. |
| F. Profit | Finance Profit Tab |
| GL | General Ledger |
| GLFS | General Ledger Financial Statement |
| GST | Goods Service Tax, a tax used in Canada |
| GVW | Gross Vehicle Weight |
| HIN | Hull Identification Number |
| Hist. | History Tab |
| HST | Harmonized Sales Tax; a combination of federal and provincial taxes on goods and services in five Canadian provinces |
| Info | Information |
| Init Loc | Initial Location; where the customer was entered |
| Ins. | Insurance Tab |
| IP | Internet Protocol |
| JR | Journal |
| KPI | Key Performance Indicator |
| L/S | Lost Sale, used to track requests for parts that did not end up being sold. |
| Loc | Location, where the unit is located |
| N/U/D | New/Used/Demo |
| PAC | Protected against commission. A flat dollar amount or percentage of unit cost that is not commissionable. |
| Pass | Password |
| PC | Profit Center |
| POA | Payment on Account, a payment made toward an amount owed to the dealership or a deposit amount. |
| Prov | Employee Mobile Provider |
| QC | Quality Control |
| RECT | Repair Event Cycle Time, the number of days between creating and closing an invoice. |
| Reg. | Region |
| RVDA | Recreation Vehicle Dealers Association |
| S. Profit | Sales Profit Tab |
| Sales CB | Sales Charge Back Amount |
| Sec. VIN | Secondary Vehicle Identification Number |
| SMS | Short Message Service, allows up to 160 characters. |
| SSN | Social Security Number |
| TOH | Total on Hand - the on-hand quantity of the part |
| UC | Unit Count, a column on transactions. Used only for vehicle inventory and sale accounts. |
| Unit | Vehicle/vessel. In cases of storage, a unit is a rentable space. |
| Unit Prefs | Prospect vehicle preference |
| UPs | Refers to lead types (Phone up, Walk Up, Web Up, etc.) How customers approach the dealership. |
| URL | Uniform Resource Locators aka hyperlink |
| VIN | Vehicle Identification Number |
| VPN | Virtual Private Network. VPNs encrypt your internet traffic and disguise your online identity. This makes it more difficult for third parties to track your activities online and steal data. |
| VSI | Vendor's Single Interest; entered when adding finance sources. |
| Wash | Completing a deal |